Frequently Asked Questions
Everything you need to know about shopping with Octave Clothing.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's progress in real-time.
What is the return and exchange policy?
We offer a 15-day return and exchange policy for all unworn and unwashed items with original tags intact. You can initiate a request through our returns portal.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I ensure I pick the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our size chart for the perfect fit.
Does Octave Clothing offer international shipping?
Currently, we ship across India. We are working on expanding our logistics to offer international shipping to our global customers soon.
What should I do if I receive a damaged product?
In the rare event of a manufacturing defect or damage during transit, please contact our customer support within 48 hours of delivery with photos of the product.